Refund Policy
Refund Policy – JetLiam
3D Prints and Clothing
I’m a young entrepreneur building something exciting, and your support means the world. I work with trusted suppliers to bring you fresh styles, but I also want to be upfront and fair when it comes to refunds and returns.
Because our items are mostly custom 3D prints, most sales are final.
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Damaged or defective items: Contact us within 30 days and we’ll replace or refund.
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Wrong items: Let us know within 30 and we’ll fix it.
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Shipping costs are non-refundable unless the mistake was on our end.
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You can request a refund or replacement for clothing items if:
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You received the wrong item
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The item arrived damaged or defective
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You received the wrong size or color (different from what you ordered)
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How to Request a Refund or Replacement
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Email me at jetliams.3ds@gmail.com within 7 days of delivery.
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Include your order number and photos if something’s wrong.
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I’ll get back to you within 1–2 business days!